Amdocs to Distribute TOA Software

06/04/2009

Cleveland, OH--TOA Technologies today announced that it has formed a partnership with Amdocs, the leading provider of customer experience systems, to provide a comprehensive customer care solution for the worldwide communications service industry. Amdocs will become a TOA reseller. The offering will combine Amdocs' industry leading customer experience systems with TOA's innovative on-demand software, ETAdirect. ETAdirect provides a platform for customer-focused mobile workforce management to better handle the scheduling and management of appointments with customers, as well as all related pre- and post-appointment communications between the field workforce and customers awaiting service at home or elsewhere. Read more...

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